BoardComplyboardcomply.co

Refund Policy

Last updated: July 2, 2026

Our 30-day money-back guarantee

We want every board member who trains with BoardComply to feel the purchase was worth it. If you are not satisfied for any reason, tell us within 30 days of your payment and we will refund it in full. No forms to justify, no hoops. This applies even if you completed the entire course.

One thing to know: the certificate

A refund voids the certificate earned from the refunded course. Its verification link will show it as revoked, and if it was on file with your association, your board’s records update too. In short: you can have your money back or the certificate, not both. Your course progress is saved, so if you change your mind later you can unlock the course again and re-earn your certificate by completing it.

How to request a refund

We process refunds within 2 business days of your request. The money goes back to your original payment method; depending on your bank it can take 5 to 10 business days to appear. You will get a confirmation email when it is processed.

After 30 days

After the 30-day window we generally do not refund, but if something went wrong on our end (a billing error, a duplicate charge, or the course was not delivered as described) contact us and we will make it right regardless of timing.

Questions

Write info@boardcomply.co or leave a message at (786) 605-9441. Messages are returned within one business day.